Although on a 24hr service sometimes Parcelforce can take 48hrs to deliver although this is rare and is dependant on how busy they are, and is out of our control. IF YOUR ORDER (over 3 plants) HAS NOT BEEN DELIVERED WITHIN 48 HRS PLEASE CONTACT PARCELFORCE and enter your tracking details given in the email to you when we depatched your order. We aim to turnaround plant deliveries within a couple of working days but you can advise us of your preferred date for delivery if you wish when you place an order. Heights given are eventual height of mature plant. Young plants will always establish better.

None of our plants will be taller than 30cm, many will be a lot less due to restrictions of packaging, weight and practicality. The time of year sent out to you will clearly affect how large these plants can be on despatch - many will be dormant until at least mid April. (closed 1-1.30pm)ĪLL PLANTS ARE SENT OUT IN 9cm pots. ORDERS over 3 plants MUST BE RECEIVED BY 12 NOON the day before required.Īppointments may be made for collection of plants - we are open 10am - 3.30pm Monday to Friday for this purpose. PLEASE bear in mind these are live plants and will not stand being left at a depot for a long period of time. You will need to take the tracking number with you. Two attempts are usually made to deliver but after this the parcel will be taken back to your local Post Office for YOUR collection. Although the online order form gives the option to leave somewhere safe, Parcelforce will usually require a signature and will not leave the parcel. If you give us your mobile number you can be texted by Parcelforce with your preferred delivery time. PLEASE NOTE YOU NEED TO BE IN TO SIGN FOR YOUR PARCEL IF OVER 3 PLANTS or give an alternative option such as a work address.

Orders are sent out all year round other than bank holidays or other public holiday periods such as Good Friday, Easter Monday and the Christmas period in order to avoid postal delays while delivering your plants fresh.

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